Translation & Interpretation

Automated for efficiency.
Flexible and multi-faceted.
Compliant and versatile.

Providing a better experience for service users and suppliers for faster booking, clear communication and critical oversight to future proof workflow.

About the module

Panacea’s Translation and Interpretation module provides a fully automated, end-to-end solution to effectively manage translation and interpretation.

It supports multiple languages and formats to ensure you can flexibly address your requirements through various mediums e.g. telephone, online, on-site interpretation. This automated platform accommodates a wide range of languages, including Braille and British Sign Language (BSL), and enables interpreters to manage their work efficiently.

Communication barriers removed

We are excited for all this module can achieve for customers. It is an essential service that breaks down language barriers, ensuring accurate communication is available for everyone through the organisations we serve. It provides clarity and understanding, averting risk by enabling compliance with regulations. It features:

  • An automated platform that manages the end-to-end appointment booking process.
  • Enables booking of single or multiple-language requests, including one-off or recurring appointments
  • Allows interpreters to record availability, confirm attendance, and submit timesheets and expenses
  • Support to source in-house, freelance, or agency suppliers
  • Instant pricing, request for quotes, attendance confirmation, supplier invoicing, and client charging.
  • Integrates with other Panacea modules such as Sourcing to enhance security and compliance to future proof your workflow.
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Practical and efficient

Translation and Interpretation module is practical and efficient – well thought out technology to make a difference for your organisation. This service…

  • Eliminates manual, time-consuming booking processes. Improving efficiency and productivity through automation and standardised processes
  • Reduces complexity in managing multiple languages, appointment types, and supplier models. Enabling greater visibility and control over language service activity, spend and supplier performance
  • Simplifies disjointed workflows between booking, attendance tracking, invoicing, and payment by tracking every activity in one place
  • Improves control over interpreter availability, qualifications, and DBS checks. Providing enhanced compliance, assurance and security
  • Addresses lack of visibility over costs, usage, and supplier performance
  • Reduces risk of errors and delays caused by disconnected systems and manual data handling
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Results, quantified.

%

Increase in customer satisfaction ratings

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Customer Testimonials

Case studies

Lincolnshire County Council (Local Government)

Modernised procurement for stronger governance and engagement

Lincolnshire County Council (Local Government)

2 min read

Hexagon Housing Association

Centralised processes enabled confident purchasing

Hexagon Housing Association

2 min read

Gentoo Group

Transformative Sourcing drives operational excellence

Gentoo Group

5 min read

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