Automated for efficiency.
Flexible and multi-faceted.
Compliant and versatile.
Providing a better experience for service users and suppliers for faster booking, clear communication and critical oversight to future proof workflow.
About the module
Panacea’s Translation and Interpretation module provides a fully automated, end-to-end solution to effectively manage translation and interpretation.
It supports multiple languages and formats to ensure you can flexibly address your requirements through various mediums e.g. telephone, online, on-site interpretation. This automated platform accommodates a wide range of languages, including Braille and British Sign Language (BSL), and enables interpreters to manage their work efficiently.
Communication barriers removed
We are excited for all this module can achieve for customers. It is an essential service that breaks down language barriers, ensuring accurate communication is available for everyone through the organisations we serve. It provides clarity and understanding, averting risk by enabling compliance with regulations. It features:
- An automated platform that manages the end-to-end appointment booking process.
- Enables booking of single or multiple-language requests, including one-off or recurring appointments
- Allows interpreters to record availability, confirm attendance, and submit timesheets and expenses
- Support to source in-house, freelance, or agency suppliers
- Instant pricing, request for quotes, attendance confirmation, supplier invoicing, and client charging.
- Integrates with other Panacea modules such as Sourcing to enhance security and compliance to future proof your workflow.
Practical and efficient
Translation and Interpretation module is practical and efficient – well thought out technology to make a difference for your organisation. This service…
- Eliminates manual, time-consuming booking processes. Improving efficiency and productivity through automation and standardised processes
- Reduces complexity in managing multiple languages, appointment types, and supplier models. Enabling greater visibility and control over language service activity, spend and supplier performance
- Simplifies disjointed workflows between booking, attendance tracking, invoicing, and payment by tracking every activity in one place
- Improves control over interpreter availability, qualifications, and DBS checks. Providing enhanced compliance, assurance and security
- Addresses lack of visibility over costs, usage, and supplier performance
- Reduces risk of errors and delays caused by disconnected systems and manual data handling
Results, quantified.
%
Increase in customer satisfaction ratings
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Customer Testimonials
“From the outset the team helped to make a complex project feel seamless. We were impressed with their ability to collaborate with us while taking the time to understand our challenges and priorities as a result we met all our objectives and milestones. They exceeded our expectations.”
Stephen Adamson
Implementation Lead, Lincolnshire Council
"Before using Purchase to Pay our processes were manual, complex and lacked transparency Panacea Software centralised and streamlined control and accountability enabling clearer visibility, improving oversight and confidence in the process."
Alison Inyang
Transaction Team Leader, Hexagon Housing Association
“My overall impression is one of total professionalism in combining a procurement portal that delivers both value for money in the public sector and fully encompasses our specific procurement needs.”
Mark Jenkinson
Procurement Lead Gentoo
“Panacea’s software is easy to navigate and simplifies many administrative tasks that were cumbersome and time-consuming in our old system.”
Jamie Thomas
Commercial Manager, NS&I
“We received a 92% approval rating and significantly reduced costs – Panacea facilitated even better value for money for our clients. Working with their skilled and professional team has been a great experience.”
Karen Johnston
Consultation and Communications Manager, Bolton Council
“Our creative services team generated £130k of new revenue and received a high approval rating after using Panacea software. They helped us to meet budget challenges head on, thanks to the automation, management information and cost savings.”
Ros Daniel
Creative Services Manager, Camden Council
“Panacea Software allows us to make informed decisions, frees up our time to plan marketing activity proactively and enabled us to cut the prices we pay for our services by 55-70% saving £2.1m.”
Lesley Gordon
Head of Marketing, Haringey Council
”We are always looking to improve our reputation and to save time and money for the council. Panacea Software is flexible and is constantly developing and providing us with new opportunities to support these aims.”
John Hoang
Marketing Communications Manager, Tower Hamlets Council
Case studies
Modernised procurement for stronger governance and engagement
Lincolnshire County Council (Local Government)
2 min read
Centralised processes enabled confident purchasing
Hexagon Housing Association
2 min read
Transformative Sourcing drives operational excellence
Gentoo Group
5 min read
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If you’d like to explore how this could work for your organisation
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We are here to support you and your organisation. You can either contact us to find out more or discuss your requirements or book a demo below.