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Cabinet Office

UK Government Communications Service International (GCSI) has transformed its project and financial management processes through the implementation of Panacea Software.


Previously, GCSI relied on a combination of spreadsheets, emails, SharePoint folders, and finance system to plan, manage projects, record time worked, and handle expenses. This fragmented approach required project managers to use various processes and systems to allocate resources and input expenses, leading to inefficiencies and a lack of streamlined operations.


By integrating Panacea Software, GCSI has established a centralised, shared solution that oversees the entire lifecycle of its projects—from planning and estimating to project management, fulfilment, and charging.


Members of GCSI’s project management team now use Panacea Software to manage each task efficiently. The system provides clear oversight and management reporting for GCSI activities, capturing accurate records of time worked, expenditure, and all associated costs for each project. This centralised repository facilitates a comprehensive audit trail and an accessible archive for every project.


This has significantly improved the transparency and efficiency of their operations, which are fulfilled for the Cabinet Office and other government departments.



With Panacea Software, GCSI has successfully achieved several key objectives:

  • Streamlining the lifecycle of projects from planning and estimating through to fulfilment and charging.

  • Providing clear oversight and management reporting for section heads and the management team.

  • Capturing accurate records of time worked, expenditure, and project costs.

  • Future-proofing systems to allow for incremental process improvements and adaptability to changing requirements.

  • Eliminating duplicated effort and data input, improving processes for all parties.

  • Encouraging and engaging all project participants with intuitive software to fulfil their workflow responsibilities.

  • Enabling effective collaboration among project managers, colleagues, and stakeholders.

  • Monitoring and managing project fulfilment and performance.

  • Reducing the administrative burden involved in the charging process.

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