Hexagon Housing Association provide good quality, affordable housing and services available to people in South East London. In their work to enhance communities and homes they were keen to streamline purchasing, strengthen governance and improve supplier relationships.

Hexagon required a modern, user-friendly end-to-end, cloud-based Purchase-to-Pay (P2P) solution to support its Evolve transformation programme and scalable growth objectives.

They were working with fragmented P2P process across repairs, asset management and development functions. This included manual administration and duplicated data entry with a need for stronger financial governance and auditable approval controls. They had:

• A requirement to integrate with Sun Financials
• Limited real-time reporting and visibility across procurement and purchasing activity
• A desire to improve supplier relationships and transparency around invoice and payment status.

Hexagon needed a single, centralised process covering requisition to payment, reducing errors, automating workflows and supporting compliance with internal governance and UK GDPR requirements.

We implemented Panacea Software as a fully integrated, cloud-based SaaS Purchase-to-Pay solution that delivered:

• End-to-end workflow from requisition – purchase order – goods receipt – invoice through to payment plus contract and category management functionality
• Configurable approval controls and spend limits aligned to Hexagon’s governance, plus secure, role-based access controls and GDPR-compliant data governance
• An integrated supplier portal with electronic invoicing and real-time visibility of invoice/payment status
• Comprehensive audit trail across all transactions, Interactive dashboards and flexible reporting (exportable to Excel/PDF)
• Automated commitment and payment exports to Sun Systems along with budget management and spend analysis tools.

We achieved a single integrated Purchase to Pay solution that supported Hexagon’s transformation objectives and long-term scalable growth.

All P2P processes were streamlined and standardised across the organisation, reducing manual administration and duplicate data entry. Financial accuracy was improved, minimising the risk of error and we embedded robust, auditable approval workflows, real-time reporting and management visibility. Our software also provided:

• Improved supplier relationships through electronic invoicing and transparency
• Automated commitment and payment processing with Sun Systems
• Secure, scalable cloud-based infrastructure with 99.9% uptime guarantee

The result was a single, integrated P2P solution supporting Hexagon’s transformation objectives and long-term scalable growth.