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Accessibility Statement

Accessibility statement for Panacea Software

This accessibility statement applies to Panacea Software, the proprietary online Software-as-a-Service (SaaS) solution belonging to Panacea Applications Limited. Panacea Software is accessible to our subscribers and their users using a web address unique to each client.

Panacea Applications Limited is committed to making the website usable by as many people as possible, allowing Panacea Software users to:

  • Change colours, contrast levels, and fonts.

  • Zoom in up to 400% without the text spilling off the screen.

  • Navigate most of the website using just a keyboard or speech recognition software.

  • Listen to most of the website using a screen reader (e.g., JAWS, NVDA, VoiceOver).

We aim to make all text easy to understand. AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know that some elements of the website aren’t fully accessible yet. Please see details of non-accessible content below.


Feedback and contact Information

If you find any problems not listed on this page or think we’re not meeting accessibility requires, contact:

If you need this information in an accessible format, such as a PDF, large print, audio recording, or braille, please contact us:

We’ll consider your request and get back to you in 10 working days.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical Information About This Website’s Accessibility

Panacea Applications Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations

The issues identified as not meeting the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard at audit have been resolved, with the final items released in August 2025, ensuring future updates meet accessibility standards.

  1. Headings: We are adding appropriate heading mark-up to the Feedback and to fully meet WCAG 1.3.1 (Info and Relationships), by February 2026.

  2. Form Elements: We are associating some radio buttons and dropdowns with visible labels where they are not announced clearly, meeting WCAG 1.3.1 (Info and Relationships), by February 2026.


Disproportionate Burden

Some issues are currently a disproportionate burden to fix, including:

  • Colour contrast for subscriber-chosen themes.

  • Table reflow on the Requirements Dashboard.

  • Missing focus indication and keyboard navigation in the third-party Help Widget.

  • Keyboard navigation of third-party date tools for date picker and table creation. (Alternative, accessible method for date entry provided). Drop-down list does not announce dynamic Cost Type options when adding a cost to a Job.

 

We will monitor these issues for formal reassessment in 2027.


Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs and Documents published before 23 September 2018 unless they are essential to our services. All new documents will comply with accessibility standards.


Preparation of this Accessibility Statement

This statement was prepared on 25th October 2024. It was last reviewed on 04th August 2025.


This website was last tested by a third-party auditor on 21st October 2024 against the WCAG 2.2 AA standard. The test was carried out by Web Usability Partnership Ltd using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM).

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